Procedures

Reimbursements for Medical Care Costs Paid Up Front

Insured persons or dependents who undergo an examination at a healthcare provider or other medical institution without a health insurance card due to sudden illness or who purchase support corsets or pediatric eye glasses need to pay the entire amount of general medical care costs up front. The EY Japan Health Insurance Society reimburses the medical care costs as medical care expenses if the insured person or dependent gather and submit the necessary materials for the medical services covered by insurance.

Patients Receiving Medical Care for a Sudden Illness Without a Health Insurance Card

The EY Japan Health Insurance Society reimburses insured persons or dependents 70% (80%) of the amount assessed based on the treatment methods and fees approved by health insurance for medical care received without a health insurance card or from an out-of-network healthcare provider due to a sudden illness or other unavoidable circumstances while traveling. In such cases, 70% (80%) of the actual costs is not always covered by health insurance.
Please be sure to receive the receipt and statement of medical expenses when requesting payment of medical treatment expenses.

Procedures
Required Documents
  • Application for Payment of Medical Care Costs
    PDF Completed Sample
    *Apply for each month, each medical institution (hospital/pharmacy), and each inpatient/outpatient.
  • Medical fee/Dispensing fee statement (receipt)(original)
    Receipt sample
    *The medical fee statement is a document that is generally called a "receipt" and is different from the "medical statement" that is issued along with the receipt. It is not a document that is usually given to patients, so please request it at the medical institution window and have it issued. Please submit a "doctor's certificate" if you are unable to issue a medical fee statement (receipt), such as when it cannot be issued due to hospital policy.
  • Statement of medical expenses (original copy)
    *The statement of medical expenses is not the examination statement issued with the receipt.
*Individuals eligible for medical care subsidies for infants or children should make and store a copy of any original materials that are submitted.

Support Corsets, Casts, Compression Garments and Other Therapeutic Devices

The therapeutic devices eligible for benefits are only those deemed as necessary for medical care by a physician or those fabricated under their guidance, and 70% (80%) of the standard amount for therapeutic devices will be paid.
Any therapeutic device used for convenience in daily life, beautification, or fabricated after a medical condition stops progressing is not covered by insurance.
In addition, the EY Japan Health Insurance Society may not approve re-fabrication of a therapeutic device if the lifespan determined for each device has not passed.

Procedures
Required Documents
  • Application for Payment of Medical Care Costs
    PDF Completed Sample
    *Please apply for each healthcare provider every month.
  • Receipt (itemized receipt including therapeutic devices; original copy)
  • Physician’s certificate of consent (original copy)
    *When submitting an application for orthopedic shoes, please attach a picture of the orthopedic shoes (one able to verify the real orthopedic shoes actually worn by the patient)
*Individuals eligible for medical care subsidies for infants or children should make and store a copy of any original materials that are submitted.

Acupuncture, Moxibustion or Massage Payments

The EY Japan Health Insurance Society reimburses 70% (80%) of the standard amount for treatments provided by acupuncturists, moxibustionists, or massage professionals, provided that that said treatment providers are approved by an insurance society physician

Please take note!

  • Acupuncture and moxibustion: Only major symptoms of chronic pain, such as neuralgic muscle pain, lower back pain, shoulder periarthritis, rheumatism, cervicobrachial syndrome, and cervical sprain (whiplash)
    * This applies to conditions where there is no appropriate treatment by a doctor (such as treatment at a medical institution but no improvement), so combined use with treatment at a medical institution is not applicable, including medicine and poultices.
  • Massage: Only necessary medical massage treatments for paralysis or joint contracture
    *Massage treatments for comfort or to recover from fatigue are not covered by insurance.
Procedures
Required Documents
  • Application for Payment of Medical Care Costs (for Acupuncture and Moxibustion)
    Issued by the place of treatment
  • Application for Payment of Medical Care Costs (for Massage)
    Issued by the place of treatment
  • Physician’s Consent for Treatment (every six months; original)
  • Receipt with details of treatment and date of treatment(original)

Pediatric Amblyopia and Other Therapeutic Eye Glasses

Therapeutic eye glasses and contact lenses for pediatric amblyopia, strabismus, or refraction after congenital cataract surgery are eligible for benefits.
Eye glasses used for near sightedness, astigmatism or other simple vision correction are not covered by insurance.

In addition, eye patches and fresnel membrane prisms used for strabismus correction or other such care are also not covered by insurance.
Please check whether the eyewear is covered by insurance if recommended by a physician and have the healthcare provider create the necessary materials.

Eligible Persons and Amount of Benefits

Eligible Persons <Dependents under age 9>
Amount of benefits Items of prosthetic devices based on the provisions of the Child Welfare Act
The upper limit is 1.06 × “eyeglasses for amblyopia (36,700 yen)” “contact lenses (15,400 yen per lens).” 70% of the actual amount paid will be covered by health insurance (80% benefit for children who have not yet entered elementary school).
(Example) When purchasing eyeglasses for amblyopia for an 8-year-old child
Eye glasses purchased for 30,000 yen 30,000 yen x 0.7 = 21,000 yen
Eye glasses purchased for 50,000 yen 38,902 yen (maximum coverage 36,700 yen × 1.06) × 0.7 = 27,231 yen

About Renewals

  • Children under age 5: Therapeutic eyewear worn for at least 1 year before renewal
  • Children over age 5: Therapeutic eyewear worn for at least 2 years before renewal
Procedures
Required Documents
  • Application for Payment of Medical Care Costs
    PDF Completed Sample
  • Receipt for making/purchasing medical glasses (original)
    Include the information below on the receipt (original)
    - The name of the individual (child) as the addressee
    - Cost of the therapeutic eye glasses for treatment of amblyopia (XX yen for frame and XX yen for lenses) and other specific details
    - The amount to include is the actual purchase price including tax
  • The original of the instructions for making eyeglasses, etc. for treatment by the insurance doctor in charge of medical treatment (doctor's opinion)
*Individuals eligible for medical care subsidies for infants or children should make and store a copy of any original materials that are submitted.

Illnesses or Injuries Occurring Overseas

If you see a physician at a healthcare provider due to illness or injury while traveling or staying abroad, the EY Japan Health Insurance Society calculates such expenses based on the medical care costs stipulated by health insurance in Japan.
The benefits may at times be smaller than the actual amount paid because medical care costs differ by country.
Note that you will not be eligible for benefits if you travel overseas for the purpose of receiving medical treatment.

Procedures
Required Documents
  • Application for Payment of Medical Care Costs (Overseas Medical Expenses)
    PDF Completed Sample
  • Attending Physician's Statement (Form A)(Overseas)
    PDF
  • Itemized Receipt(Form B)(Overseas)
    PDF
  • Attending Physician's Statement (Dental)(Overseas)
    PDF
  • Agreement of Authorization・Signature
    PDF
  • Receipt of payment made overseas (original)
  • Document showing the period of overseas stay (copies from passport, etc.)
  • Japanese translation of attached documents
*If medical care statement or receipt issued at an overseas medical institution is written in a foreign language, please include a Japanese translation listing the name and address of the translator.

About Limbal-supported Contact Lenses for Abnormal Corneal Shape

From April 2018, benefits will be paid for contact lenses purchased due to Stevens-Johnson syndrome and the ocular after-effects of toxic epidermal necrolysis.

Maximum Amount of Payment Up to 158,000 yen per contact lens
Percentage of payment Preschool children: 80%
Elementary school children to individuals age 69: 70%
Individuals age 70 and older: 70% to 80% according to income
Second purchase
(subsequent application)
5 years after initial purchase
*Please consult with the EY Japan Health Insurance Society if a second purchase is necessary due to loss or damage caused by disasters or other unavoidable circumstances.
Procedures
Required Documents
  • Application for Payment of Medical Care Costs
    PDF Completed Sample
  • A copy of the instructions from the physician (insurance society physician) to fabricate the therapeutic eye glasses or contact lenses
    *The document needs to include the name of the illness or injury
  • Copy of the test results
    *Not required if included on the instructions from the physician
  • Receipt
    *The document needs to be itemized and include the name of the patient
*Individuals eligible for medical care subsidies for infants or children should make and store a copy of any original materials that are submitted.

Blood Transfusion (Fresh Blood) Costs

The EY Japan Health Insurance Society reimburses also insured persons and dependents 70% (80%) of the standard amount for the cost of blood when undergoing blood transfusions.

Procedures
Required Documents
  • Application for Payment of Medical Care Costs
    *Please contact the health insurance society.
  • Itemized (medical) receipt (original copy)
  • Certificate of the attending physician who recognized a need for the transfusion (original)
  • Receipt for blood costs (original)
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